Returns and Exchanges
RETURNS
Print Return Form No Return Authorization Number is required just be sure your order number is included.
PLEASE be sure to check your order for sizing, color and quantity before you complete the ordering process.
RESTOCKING FEE 15%:
If you are not completely satisfied with your purchase follow our return policy to send your order back. We have a 15% restocking fee for items returned for a refund. No restocking fee on exchange for size or color of same helmet style. It is the responsibility of the customer to cover the cost of shipping back to us and for return shipping on exchanges.
If you need to return an item for any reason, please include a copy of the order form or invoice, and fill out the return/exchange form.
SIZE EXCHANGES
Size exchanges must be done within 14 days of receipt of the helmet. Returns for refund must be done within 30 days. Returns after 30 days will receive a store credit only and must be used within one year. Your UPS tracking number the date on the post mark will determine the date you received your helmet. Upon receiving helmets please try them on immediately before removing any manufacturer's tags or labels, so that we are still able to offer it for sale as a new item should you decide to exchange it. There is no restocking fee for size exchanges.
Be sure to wrap all helmets before placing back in the box to avoid scuffing, and enclose all manufacturer's materials.
Print Return Form No Return Authorization Number is required just be sure your order number is included.
PLEASE be sure to check your order for sizing, color and quantity before you complete the ordering process.
RESTOCKING FEE 15%:
If you are not completely satisfied with your purchase follow our return policy to send your order back. We have a 15% restocking fee for items returned for a refund. No restocking fee on exchange for size or color of same helmet style. It is the responsibility of the customer to cover the cost of shipping back to us and for return shipping on exchanges.
If you need to return an item for any reason, please include a copy of the order form or invoice, and fill out the return/exchange form.
SIZE EXCHANGES
Size exchanges must be done within 14 days of receipt of the helmet. Returns for refund must be done within 30 days. Returns after 30 days will receive a store credit only and must be used within one year. Your UPS tracking number the date on the post mark will determine the date you received your helmet. Upon receiving helmets please try them on immediately before removing any manufacturer's tags or labels, so that we are still able to offer it for sale as a new item should you decide to exchange it. There is no restocking fee for size exchanges.
Be sure to wrap all helmets before placing back in the box to avoid scuffing, and enclose all manufacturer's materials.
We cannot accept the return of used, scuffed or scratched helmets, so it is highly recommended that you carefully repack your helmet as it was shipped to you.
A minimum Shipping & Handling fee of $9.95 will be charged to your credit card for return shipping of exchanged items.
REFUNDS
No refunds on worn, scuffed or damaged helmets. If we cannot sell it as new, we will return it to you and charge your credit card for the return shipping.
Returns and Exchanges
Print a Return Form
Ship to:
Helmets R us/HelmetsEtc
1007 Palm View Drive
South Daytona, FL 32119
USA
Office Hours
Monday through Friday
10:00AM-4:00PM
Closed Saturday and Sunday
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- Returns and Exchanges
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